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1. Do you ship to gift addresses?

YES. We will ship to any address specified by the customer.

2. Is a receipt or invoice shipped with the Leg Lamp?

NO. Since many lamps are purchased as gifts an invoice is not included with the Leg Lamp. You will receive an electronic copy of you invoice via email. Please print this invoice and keep it for your records.


3. Do the leg and shade light up independently or together?

YES. The leg and shade can light up on their own or at the same time. Both lights are controlled by a single three-way switch on top of the leg.


4. What is the overall height of the full size lamp with the shade?

The Deluxe is 50 inches and the Standard is 45 inches, making our leg lamps some of the tallest in the market.


5. How long does it take for my lamp to arrive?

Leg Lamps usually ship the same or next business day. While most leg lamps arrive within a week or less please allow 10 days for delivery.  Priority shipping is available if you need your leg lamp quickly.


6. Can the internal leg bulb be replaced when it burns out?

YES. The internal leg bulb can be replaced by following the simple steps detailed in the instructions found on our home page. Printed instructions are also included with every leg lamp.


7. What is the recommended light bulb wattage for the lamp?

The main socket on top of the leg is rated for 60 watts and the internal leg bulb is rated for 15 watts.


8. Is there a discount if I buy multiple lamps or items?

YES. If you purchase more than one full size leg lamp the shipping cost is $15 less than the first lamp for each additional leg lamp.  Smaller items ship FREE when shipped with a full size leg lamp.

9. What is the return policy for Leg Lamps?

Full Size Leg Lamps: We want you to be completely satisfied with your Leg Lamp. If for any reason you are not satisfied with your full size Leg Lamp, simply contact us via email within 30 days of receipt and request free return-shipping labels. Once we receive your returned order we will apply a credit to your account for the amount of the original order, less the original shipping cost.  Items must be returned in original condition.  If for some reason you receive a damaged or defective Leg Lamp, we will send you a replacement right away. To return lamps simply pack them to their original packaging, include a copy of your receipt, and attach the return labels to the outside of the boxes.

All Other Items

If for any reason you are not satisfied with a product purchase from our website, simply return them to their original packaging and mail the items back to us with a copy of your receipt enclosed.  Once we receive your returned order we will apply a credit to your account for the amount of the original order, less the original shipping cost. If for some reason you receive a damaged or defective product, we will send you a replacement right away.  Items must be returned in original condition.


10. Are your Leg Lamps UL listed?

YES. All of our leg amps are UL listed. This means that the UL has tested our lamp and it meets their requirements for safety.

 

If you did not find the answer to your question here please email your question to info@canadianleglamps.com and we will be happy to answer it.

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